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Payment Policy

How payment works when you buy a container from us, and what happens between placing the order and the delivery being booked.

Methods we accept

  • Bank Transfer (wire or ACH)
  • Zelle
  • Cash App
  • Chime
  • Credit Card (Visa, Mastercard, American Express, Discover)

How it works

Every method we accept is manual. You place the order on this site, and we email you the account details for the method you chose. You send the payment from your own bank or app. For a credit card we email a secure card payment link instead. Nothing is charged automatically and no card details are entered on this website, so never send card numbers by email or chat.

This is deliberate. Containers are high-value items delivered by freight, and a manual step means we confirm the order and the delivery site with you before any money moves.

When your order is confirmed

Your order is held with the status on hold until the payment clears. Once it has cleared we confirm by email and book the haulage. Delivery is scheduled from that point, not from when the order was placed.

Payment in full

Orders are paid in full before despatch. We do not currently offer deposits, instalments or payment on delivery.

Prices

All prices are in US dollars and include delivery to the contiguous United States. The price you see on the listing is the price you pay — there is no haulage charge added at checkout.

If something goes wrong

If you have paid and not heard from us within one working day, call +1 (202) 750-0484 rather than waiting. Cancellation and refund terms are on our Returns & Refunds page.